/ Roastery desk

Talk with our roasters

Operating live chat and direct support Monday through Friday. Get prompt answers for grind calibration, subscription management, and batch orders.

Send message

Direct inquiries

Wholesale partnerships, wholesale orders, and roast queries reviewed within one business day by roastery staff.

Service standards

Roastery guarantees

Every order is handled with direct attention to freshness and transit speed.

Dispatch
Calibration
Wholesale

Fresh dispatch schedule

Grind guidance

Café partnerships

All whole-bean orders are roasted Tuesday and Friday, shipping within 48 hours of degassing.

Need help dialing in your pour-over or espresso setup? Our staff provides direct calibration support.

Dedicated support and custom delivery schedules for wholesale accounts and office programs.